Hotel Tania (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name

• Phone number

• Email address

• Address

• Government ID details (for check-in, if required by law)

• Payment details (processed securely via third-party gateways)

b) Booking Information

• Check-in / check-out dates

• Room preferences

• Special requests

c) Technical Information

• IP address

• Browser type

• Device information

• Pages visited on our website

2. How We Use Your Information

We use your data to:

• Process hotel reservations and payments

• Confirm bookings and send updates

• Provide customer support

• Improve our services and website

• Meet legal and regulatory requirements

• Send promotional offers (only if you opt-in)

3. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

• Payment gateway providers

• Booking platforms (like Agoda, Booking.com, etc.)

• Legal authorities if required by law

• IT and hosting service providers (for website operation)

All third parties are required to keep your data secure.

4. Data Security

We use appropriate technical and organizational security measures to protect your information against:

• Unauthorized access

• Data loss

• Misuse or alteration

However, no online system is 100% secure, so we cannot guarantee absolute security.

5. Cookies Policy

Our website may use cookies to:

• Improve website performance

• Analyze traffic

• Enhance user experience

You can disable cookies in your browser settings anytime.

6. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (subject to legal obligations)

• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, contact us.